Claim with Progressive

How to File a Claim with Progressive

If you’ve been in an accident or your car has been damaged, you may need to file a claim with your insurance company. Filing a claim can be a stressful and overwhelming process, but with Progressive, it doesn’t have to be. In this article, we’ll walk you through the steps of filing a claim with Progressive so that you can get back on the road as soon as possible.


Reporting the Claim


The first step in filing a claim with Progressive is to report the claim. You can do this online, over the phone, or through the Progressive app. When reporting the claim, you’ll need to provide some basic information about the accident or damage, including the date and time of the incident, the location, and a description of what happened.


Once you’ve reported the claim, a claims representative will be assigned to your case. They will contact you within 24 hours to discuss the next steps in the claims process. If you need immediate assistance, such as a tow truck or rental car, let the representative know and they will help you arrange for these services.


Evaluating the Damage


After you’ve reported the claim, a claims adjuster will be assigned to evaluate the damage to your vehicle. The adjuster will contact you to schedule an appointment to inspect your car. During the inspection, the adjuster will assess the damage and provide an estimate for repairs.


If your car is deemed a total loss, meaning that the cost of repairs exceeds the value of the car, the adjuster will provide an estimate for the value of your car. You can either accept this offer or negotiate for a higher amount if you feel that your car is worth more.


Repairing Your Vehicle


Once the damage has been evaluated and an estimate has been provided, it’s time to get your car repaired. Progressive has a network of approved repair shops that you can choose from, or you can choose your own repair shop if you prefer.


If you choose a repair shop from Progressive’s network, the shop will work directly with Progressive to handle the repairs and billing. This can save you time and hassle, as you won’t have to deal with the paperwork and negotiations yourself.


If you choose your own repair shop, you’ll need to provide the estimate from the adjuster to the shop. The shop will then work with Progressive to handle the billing and payment for the repairs.


Settling the Claim


Once your car has been repaired or replaced, it’s time to settle the claim. If you’ve chosen to have your car repaired, Progressive will pay the repair shop directly for the cost of the repairs. If your car was deemed a total loss, Progressive will provide you with a check for the value of your car minus any deductible that you may have.


If you’re not satisfied with the settlement offer, you can negotiate for a higher amount. You’ll need to provide evidence to support your claim, such as receipts for recent repairs or maintenance, or quotes from other dealerships for similar cars.




Filing a claim with Progressive doesn’t have to be a stressful experience. By following these steps, you can ensure that your claim is handled quickly and efficiently, so that you can get back on the road as soon as possible. Remember to report the claim as soon as possible, provide accurate information, and work with the claims adjuster to evaluate the damage and arrange for repairs. With Progressive, you can trust that your claim will be handled with care and professionalism.


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